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Immigration, Visas and Citizenship
The Visas and Immigration section of the Australian High Commission in Kuala Lumpur processes visa applications for people who are resident in Malaysia and Brunei. Everyone except Australian and New Zealand citizens will need to obtain a visa prior to travelling to Australia.
**** LATEST NEWS AND CHANGES****
Visa Evidence Charge (VEC) changes
It is Australian Government policy to charge for visa labels. The cost for a visa label is called the Visa Evidence Charge (VEC). From 1 July 2014 the charge for a visa label is $AUD150. Please follow this link for further information.
2014-2015 Malaysia/Australia Work and Holiday Visa programme
Under the Malaysia/Australia Work and Holiday visa programme an annual limit of 100 Work and Holiday (Subclass 462) visas are available each year. Please follow this link for further information on the 2014-2015 Work and Holiday visa programme.
.pn email address scam
The Department of Immigration and Border Protection has recently become aware of scam emails being sent from email addresses ending in '.pn' and claiming to be from the department or another Australian Government agency. We have not sent these emails and these are not genuine departmental email addresses.
An example scam email address is 'email@example.com'
The scam uses multiple email addresses, but the common feature is the '.pn' ending. Also be cautious of job offers that instruct you to contact the department through an email address that ends in '.pn'. Our genuine email addresses do not end in '.pn'.
The scam will direct you to pay through a Western Union money transfer. We will not ask for a payment directly to the department through Western Union. Also be aware that we do not offer a 'resettlement programme' through unsolicited emails or an 'electronic ballot'.
For more information on how to identify this scam, see migration related scams
For more information on email and internet scams, see email and internet scams
For more information on migration fraud, and how to protect yourself from it, see migration fraud
Fake scratch ticket scam
The Australian High Commission has become aware of a Malaysian holiday/scratch ticket scam, whereby the scratchie tickets, which reveal 'prizes' of USD $175,000, are being mailed to homes in Canberra, together with a glossy travel brochure purporting to come from a Malaysian travel agency, Crown Regency Travels. Click here for more details.
Closure of Parent and Other Family Visas
On 2 June 2014, the Australian Government closed eight visa subclasses in the Family Stream of the Migration Programme to new applications. Applications for the following visa subclasses will no longer be accepted:
Parent (non-contributory) visas:
- subclass 103 (Parent);
- subclass 804 (Aged Parent)
Other Family visas:
- subclasses 114 and 838 (Aged Dependent Relative);
- subclasses 115 and 835 (Remaining Relative); and
- subclasses 116 and 836 (Carer)
Applications for these visas made before 2 June 2014 will continue to be processed in accordance with annual planning levels and cap and queue arrangements. For more information: http://www.immi.gov.au/migrants/family/index.htm
Closure of the immigration public counter at the Australian High Commission in Kuala Lumpur
From Monday, 26 May 2014, the immigration counter at the Australian High Commission in Kuala Lumpur will be closed. This means that it will no longer be possible to lodge an application for a Resident Return Visa, an Australian Declaratory Visa, or Citizenship by Descent directly at the Australian High Commission. From this date, all visa and citizenship enquiries and applications may be made at the Australian Visa Application Centre.
Malaysia Airlines Flight 370: Visa arrangements for family members and officials
The Australian High Commission in Kuala Lumpur expresses its condolences and sympathies at this difficult time for the family members of passengers and crew on Malaysia Airlines Flight 370 (MH370).
The Australian Government has made special arrangements to assist the family members of passengers and crew on MH370 to obtain a visa for travel to Australia.
As the Australian Prime Minister announced on 25 March 2014, arrangements have been made to waive visa fees for eligible relatives and loved ones of the missing passengers and crew who apply for a tourist visa, effective 26 March 2014. While visa fees will be waived, the Australian Government will not be funding travel to Australia, nor accommodation while in Australia.
Visa applications will still need to be assessed according to the normal processes and criteria associated with the Subclass 600 (Tourist Stream) visa.
In Malaysia, the Australian High Commission is cooperating closely with the Malaysian Government and Malaysia Airlines to make sure arrangements are as streamlined as possible for relatives of those persons on board MH370. We advise family members to speak to their local Malaysia Airlines representative about these arrangements. For visa-related enquiries, family members can contact the Australian Visa Application Centre on +60 3 2166 6550.
The Australian Minister for Immigration and Border Protection has also put in place Special Purpose Visa (SPV) arrangements for foreign search, rescue and recovery teams.
Warning regarding Australian visa scams operating in Malaysia
There has recently been a rise in the number of fraudulent scams advertising or making claims that genuine Australian visas can be purchased in Malaysia. These claims are not true. Australian visas are not for sale. Please see Media Release and visit the links above for further details about visa scams
Other important information
Peak application times for student and visitor visas are between May and July, and October and January each year. Therefore if you are planning on going to Australia during these periods, we encourage you to apply for your visa as early as possible, preferably three (3) months prior to your proposed travel date. If you lodge your application close to your travel date to Australia, we cannot guarantee that your application will be finalised before your intended travel. We also advise you not to book your travel to Australia until you have obtained your Australian visa.
If you have an Electronic Travel Authority (ETA) and would like to enquire about the status, see the ETA section of the website.
For information on the appropriate visa for your domestic helper, please refer to the domestic helpers accompanying their employer/s section of the website.
Change in processing priorities for Family stream visa applications being sponsored by Illegal Maritime Arrivals (IMAs) - On 19 December 2013 the Minister for Immigration and Border Protection issued new processing priorities within the Family stream of the migration program. Family stream visa applications sponsored by permanent visa holders who themselves arrived in Australia as IMAs will now be given the lowest processing priority, which means that their applications will not be processed for several years. See the following link for further information about processing priorities for Family stream and Offshore Humanitarian visa applications being sponsored/proposed by permanent visa holders who arrived in Australia as IMAs: http://www.immi.gov.au/FAQs/Pages/how-can-i-propose-an-immediate-family-member-for-entry-to-australia.aspx
From 1 September 2013 visa application charges will increase for most visa types. See: http://www.immi.gov.au/fees-charges
From 1 July 2013 new visa pricing arrangements will be introduced, changing visa applications charges from a single charge at the time of application to a charge per applicant in an individual or combined application. See: http://www.immi.gov.au/fees-charges
From 23 March 2013 the Australian government intends to introduce significant changes to the Visitor and Medical Treatment visas. For more information visit www.immi.gov.au/visas/visitor/
You do not need a visa label in your passport to travel to Australia. From 24 November 2012, if you request for a visa label for your current Australian visa, you will need to pay a fee for it. More information about the Visa Evidence Charge is available on the Department of Immigration and Border Protection website. To check your Australian visa details online for free using VEVO, visit www.immi.gov.au/vevo
From 24 November 2012 there will be changes to some temporary visas. Information about the changes and the Temporary Work visa subclasses are available on the Department of Immigration and Border Protection website.
Visa information & how to apply
- Visa information
- Application forms and checklists
- Fees and charges
- Health requirements
- Character requirements
- Frequently asked questions
How and where to lodge your application
Post lodgement – what happens next
- How long will my application take
- Visa evidencing / visa label
- Visa cancellation requests
- Frequently asked questions
- Information on Australia citizenship
- Applying for Australian citizenship
- Applying for an Australian passport
Before deciding to use an agent, we recommend you read some important information:
- Using a migration agent
- Information about migration agents operating outside Australia (PDF, 980Kb, 1 page)
- Office of the Migration Agent Registration Authority
people our business
We are continually striving to improve our client services and welcome feedback and suggestions. The department’s client services charter outlines what you need to know when dealing with us so we can better help you.
This page was last updated on 14 July 2014