Officer, Consular and Passports Services (BB2)
The Australian High Commission is seeking a suitable person for the position of Officer, Consular and Passports Services.
Duties of position:
• Conduct passport interviews and process passport applications, including the preparation and issue of Emergency Passports, using the Australian Passport databases.
• Provide accurate and efficient notarial services.
• Provide consular services. Answer telephone and respond to e-mail enquiries on consular matters from the public (both Australian and Malaysian citizens) within 24 hours of receipt of query on a normal operational day.
• Maintain the register of Australians residing in or visiting Malaysia.
• Manage the Consular and Passport unclassified Registry, including: managing disposal schedules and archiving, updating and maintaining the filing system.
• Undertake other tasking as directed.
Selection Criteria:
• Flexibility and ability to work independently or as a member of team.
• Ability to prioritise workload on a daily basis and work under strict deadline.
• Ability to deal with people from a variety of backgrounds.
• Ability to deal with sensitive issues discreetly.
• Strong organisational and problem solving skills.
• Strong oral and written communication skills in English and Bahasa Malaysia, and ability to write reports.
• Computer literacy with sound computer/keyboard skills and experience with standard software applications including Microsoft Office.
• Consular work experience would be an advantage.
Conditions
Salary per month is RM3172.00 plus two months contractual bonus and other benefits.
Interested applicants are to submit a short statement (no more than two pages) addressing the selection criteria along with their CV.
Applications should also include the name, address, email and phone numbers of two referees (preferably their immediate current supervisor). Applications may be posted to the Manager, HR Services, Australian High Commission, 6 Jalan Yap Kwan Seng, 50450 Kuala Lumpur or sent via email to [email protected].
Guidelines on applying for job vacancies at the Australian High Commission are on the High Commission’s website under ‘About us’.
Closing date is Friday, 12 September 2014. No applications will be considered after this date.
The High Commission thanks all applicants for their interest. Only those selected for interview will be contacted further.